Please read the Refund Policy for more information about our service.
All sales are final. We do not offer refunds if you change your mind after placing an order.
Due to the nature of our work, which involves personalized publishing, editorial, and marketing services, most of our offerings are non-refundable once the process has begun.
A refund may only be considered under the following conditions:
- You have not received any service or deliverables within the promised timeframe due to our fault.
- A duplicate payment was made in error.
To request a refund in such cases, please contact us at support@barnesnnobleselfpublishing.com within 7 days of your purchase. All refund requests will be reviewed on a case-by-case basis.
Approved refunds will be processed to your original payment method within 7–10 business days.
By engaging the services of Barnes and Noble Self Publishing, the client acknowledges and agrees that Barnes and Noble Self Publishing is an entirely separate and independent entity, and is not affiliated, associated, endorsed, or sponsored by Barnes & Noble, Inc., or its subsidiaries in any way.
This disclaimer is clearly stated on our official website and related materials. Failure to review or acknowledge this publicly available information prior to purchase does not qualify as grounds for a refund. No refund will be processed in cases where the client later claims unawareness of this distinction, as due diligence is expected prior to entering into any agreement.
All payments are non-refundable unless otherwise agreed in writing. Refunds are considered only in cases of confirmed service failure, not change of mind or vendor confusion.
Payment indicates authorization to begin services as agreed. Changes to scope may require adjusted timelines or costs.
Final deliverables transfer to the client upon full payment. Drafts remain the property of Barnes and Noble Self Publishing until then.
Payments are securely processed through Elite Book LLC and will reflect under this name on your billing statement.
Chargebacks made without first attempting resolution will be considered a breach of agreement and may trigger service termination or legal response.
All timelines are estimates. Delays in client feedback may impact delivery.
Barnes and Noble Self Publishing operates independently and is not part of any other corporate entity.
